How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Leftjoined Septic to be treated fairly and honestly. If something went wrong, please tell us. This page shows how to raise a complaint and what to expect afterward. It is a general template and is not legal advice.

Topics You Can Raise

You are welcome to contact us about:

• Your experience when calling or contacting Leftjoined Septic
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• The conduct of a provider we connected you with

If Your Concern Is About a Provider

Providers in our network are independent businesses. They are responsible for their own quotes, pricing, work and customer service. If you have a problem with work on your septic system, sewer line or plumbing, the usual first step is to raise it with the provider directly and keep a written record.

We still want to hear about it. Feedback about providers helps keep our network honest, and providers who repeatedly fall short may be removed. Please keep in mind that Leftjoined Septic cannot settle contract disputes, refund money for a provider's work, or make decisions for a provider.

Sending Your Complaint

Email contact@leftjoined.property and include:

• Your name and a way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write to Us

We will acknowledge your complaint by email, usually within a few business days. We will then review what happened, which may involve contacting the provider, and reply with what we found and any steps we are taking.

If You Are Still Unhappy

If our reply does not satisfy you, answer it and ask us to take another look. You may also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau. For concerns about licensed plumbing or septic contractors, your state licensing board or local health department may be able to help as well.

Contact

Email: contact@leftjoined.property